Custom Keyboard And Mouse Pad Manufacturer

To Build Sanxing Technology Into A World-Class mouse pad manufacturer

FAQ

Q1. Are you factory?

A: Yes, we are factory, and our factory was founded in July 1, 2006, till now, wehave 17+ years of industry experience. We also have a field certificationcertificate and a video of the factory on our website.

Q2. What kind of certificate you have ?

A: We have ISO9001, ISO14001, PED, SGS, RoHS, CE, FCC, CP65, BSCI, we have passed third party inspection of Disney and Wal-Mart.

Q3: Can I get samples from your factory?

A: Yes, sample is free, but the express charge is yours.

Q4: What is your minimum quantity?

A: For most of our products, we have lower MOQ. And we can accept atry order.

Q5: Do you accept small orders like 5pcs, 10pcs?

A: Yes, we accept sample order, unit price is different based on different quantities

Q6: If products have some quality problem, how would you deal with?

A: We will be responsible for the quality of our products.

Q7: What's the delivery time?

A: We strive to make the delivery in an earliest day, normally it takes 14-30days which depends on the quantity of order.

Q8: What is the standard of package?

A: Export standard package or special package according to customer requirement. For example, We have German EPR and French EPR certificates.

Q9: Do you accept OEM business?

A: Yes, We have a professional new product development team, we cancustomize design and shape according to your requirements.

Q10: What payment methods do you accept?

A: T/T, L/C, Western Union, Money Gram, Paypal, Secure Payment, Trade Assurance. T/T 30% deposit before production and the balance before delivery.

Q11: How to work with you?

A: We are very sincere to do business with our customers, normally, after order confirmed and deposit paid, mass production will be arranged; We will synchronize all information with you.

Q12: Why can you bring us more profit?

A: Our own factory and trading, means we can reduce a lot of costs, so we can bring profits to our customers.

Factory staff adhere to respect customers, understand customers, create value for customers, with their own professional knowledge to guide customers, with quality service to win customers.